B2B Customer Relationship Manager
4 weeks ago
Location: North London
About Us
We take pride in our legacy as one of Europe's leading specialist food enterprises, dedicated to the production and distribution of authentic global cuisine. Our clientele includes chefs and proprietors of restaurants and takeaways, as well as a wide array of consumers. Our extensive portfolio features renowned brands such as Lucky Boat, Elephant Atta, Rajah, Green Dragon, and Patak's, encompassing a diverse range of products including noodles, flour, rice, spices, sauces, and oils. We are passionate about food and people, fostering an environment where collaboration, diversity, and inclusion are fundamental to our operations. Our employee resource groups play a vital role in cultivating an inclusive atmosphere, celebrating special events and milestones. At Westmill, we ensure that every team member feels welcomed and valued, providing opportunities for individuals to make a meaningful impact by being their authentic selves.
The Position
As a key player in our B2B division, you will oversee a variety of food manufacturers and branded clients across the UK. Your responsibilities will include achieving ambitious volume and margin objectives while formulating and implementing innovative business strategies. Building strong relationships with your clients will be essential for launching new products, driving new product development, and fostering ongoing growth, all while ensuring exceptional service delivery. You will report to the B2B Customer Controller and collaborate closely with a team of four, working together to enhance overall sales performance. The B2B unit is also integrated within the broader Mainstream sales team, offering opportunities for further collaboration with Grocery Customer Managers and the Head of Sales.
Candidate Profile
To excel in this role, you should possess strong and innovative solution-based selling capabilities along with sales experience in the FMCG sector. Excellent communication and organizational skills are crucial. You should be able to demonstrate a history of successful relationship-building within your customer base, showcasing a proven track record of driving results and executing new business initiatives. A clean full UK driving license is essential, as business travel is a significant aspect of this position.
What We Offer
- A competitive salary
- Car Allowance
- ABF Pension Scheme membership
- An annual Incentive Plan
- Private Healthcare
Additionally, we provide a range of benefits designed to enhance your well-being both at home and in the workplace. These include a confidential 24/7 Employee Assistance Programme, access to affordable loans and financial education, electric vehicle and cycle-to-work salary sacrifice schemes, options to purchase additional holidays, and a dedicated day for volunteering in your local community. From day one, you will also have access to our benefits platform, Extra Spice, which offers a wide variety of retail and leisure discounts.
Interested in Learning More?
We would be pleased to discuss this opportunity with anyone who believes they would be a great fit for our organization. We welcome applications from all backgrounds and communities and are happy to accommodate any reasonable adjustments you may require during the recruitment process.
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