B2B Customer Relationship Manager

4 weeks ago


Enfield Town, Greater London, United Kingdom Westmill Full time
B2B Customer Relationship Manager Department: Sales
Location: North London

About Us

We take pride in our legacy as one of Europe's leading specialist food enterprises, dedicated to the production and distribution of authentic global cuisine. Our clientele includes chefs and proprietors of restaurants and takeaways, as well as a wide array of consumers. Our extensive portfolio features renowned brands such as Lucky Boat, Elephant Atta, Rajah, Green Dragon, and Patak's, encompassing a diverse range of products including noodles, flour, rice, spices, sauces, and oils. We are passionate about food and people, fostering a culture of collaboration, diversity, and inclusion. Our employee resource groups play a vital role in cultivating an inclusive atmosphere, where special events are celebrated, and everyone feels valued.

The Position

As a key member of our B2B team, you will oversee a variety of food manufacturers and branded clients across the UK. Your primary responsibilities will include achieving ambitious volume and margin objectives while developing and implementing innovative business strategies. Building strong relationships with your clients will be essential for launching new products, driving new product development, and ensuring sustained growth, all while providing exceptional service. You will report to the B2B Customer Controller and collaborate with a team of four, working closely with colleagues to enhance overall sales performance. The B2B unit is also integrated within the broader Mainstream sales team, offering opportunities for further collaboration with Grocery Customer Managers and the Head of Sales.

Candidate Profile

To excel in this role, you should possess strong and creative solution-oriented selling abilities, along with sales experience in the FMCG sector. Excellent communication and organizational skills are essential. You will need to demonstrate a history of building successful relationships within your customer base, a proven track record of driving results, and executing new business initiatives. A clean full UK driving license is required, as business travel is a significant aspect of this position.

What We Offer

  • A competitive salary
  • Car Allowance
  • ABF Pension Scheme membership
  • An annual Incentive Plan
  • Private Healthcare

In addition, you will have access to a variety of benefits designed to enhance your well-being both at home and in the workplace. These include a confidential 24/7 Employee Assistance Programme, options for affordable loans and financial education, electric vehicle and cycle-to-work salary sacrifice schemes, opportunities to purchase additional holidays, and a dedicated day for volunteering in your local community. From day one, you will also have access to our benefits platform, Extra Spice, which offers a wide range of retail and leisure discounts.

Interested in Learning More?

We are eager to discuss this opportunity with individuals who believe they would be a great fit for our organization. We welcome applications from all backgrounds and communities and are happy to discuss any reasonable adjustments you may require during the recruitment process.



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