Reception Team Associate

4 weeks ago

Hounslow, Greater London, United Kingdom Accor Full time
Job Description

As a Reception Team Member at ibis Budget London Heathrow Central, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.

Key Responsibilities
  • Provide exceptional service to guests, ensuring their needs are met and exceeded.
  • Manage guest registrations and departures efficiently, maintaining accurate records and providing helpful information.
  • Handle incoming calls and switchboard duties in a professional and polite manner, striving for Total Customer Satisfaction.
  • Maintain strict security procedures to ensure guest confidentiality and safety.
What We Offer

As a valued member of our team, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. You will be part of a team that is passionate about delivering exceptional customer service and creating memorable experiences for our guests.

We are looking for someone who is friendly, approachable, and has a passion for delivering outstanding service. If you are a team player who is eager to learn and grow, we would love to hear from you.

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