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Restaurant Manager

2 months ago


London, Greater London, United Kingdom Covent Garden Hotel Full time

About the Role:

We are seeking a highly skilled and experienced Restaurant Manager to lead our Food and Beverage operations at Covent Garden Hotel. As a Restaurant Manager, you will play a crucial role in ensuring the seamless operation of our food and beverage outlets, delivering unparalleled service and exceeding guest expectations.

Key Responsibilities:

  • Direct the floor management of all Food & Beverage departments, ensuring smooth and efficient service.
  • Conduct daily team briefings, providing updates on specials and essential information.
  • Proactively engage with guests to ensure their satisfaction through regular check-backs.
  • Deliver engaging training sessions to enhance service standards and product knowledge.
  • Collaborate with the Head Chef on menu development and refinement.
  • Work closely with the Bar Manager to curate wine and cocktail lists that complement our offerings.
  • Mentor and develop departmental managers to foster their growth and success.
  • Supervise the operations of the events department, ensuring seamless execution.
  • Manage labour schedules and rosters efficiently to optimize productivity.
  • Implement and supervise food safety and health & safety protocols.
  • Prepare forecasts, analyze performance, and manage budgets for Food & Beverage departments.
  • Develop and execute a promotional calendar to drive Food & Beverage sales.
  • Utilize business intelligence to enhance Food & Beverage sales opportunities.
  • Monitor sales performance and uphold standards of upselling.
  • Set monthly departmental objectives and benchmark progress.
  • Oversee cash handling procedures and manage complaint resolution effectively.

Requirements:

  • Proven track record as a Restaurant Manager or Assistant Restaurant Manager in a luxury hotel or fine dining establishment.
  • A keen eye for detail and a commitment to maintaining exceptional standards.
  • Strong leadership and motivational skills to inspire and develop your team.
  • Excellent communication skills and the ability to present yourself professionally.
  • The drive to get things right the first time and handle challenges effectively.
  • Previous experience with hospitality management systems is a plus.

What We Offer:

  • Competitive salary to be discussed at interview.
  • Access to a financial wellbeing app to manage your finances.
  • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
  • Discounted cinema tickets, gym membership, travel, retailers and restaurants
  • Generous 30% discount off food and drinks at our restaurants and bars
  • Complimentary meals on shift
  • Referral bonus scheme for recommending top talent
  • Flexible scheduling without split shifts
  • Dry cleaning service for work attire and discounted personal dry cleaning
  • Enhanced holiday allowance based on length of service
  • Season ticket loan for convenient commuting
  • Ongoing training, professional development, and fully funded English lessons
  • Regular social events, team activities, and fitness sessions
  • Benefits like cycle to work scheme and annual long service awards
  • One allocated paid day per year for volunteering work
  • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks