Supply Chain Solutions Coordinator

4 weeks ago

Eccles, Salford, United Kingdom The Recruitment Co Full time
Job Title: Supply Chain Solutions Coordinator

We are seeking a highly motivated and organized Supply Chain Solutions Coordinator to join our team at The Recruitment Co.

Job Responsibilities:
  • Monitor PO uploads and ensure that any failed POs are identified and flagged to the client and uploaded again once the failure has been corrected.
  • Assist clients to ensure that all vendors book their shipments no later than by LFDD-9.
  • Check weekly for any un-booked Po's that are 1 month past the Latest Ex Factory Date and liaise with merchandisers to discuss the next steps from this point.
  • Approvals: Daily checks in the afternoon for any approvals that are still on the report after 48 hours.
  • Anything more than 1 week old and without explanatory comments should be escalated to the key client contact and notify senior management.
  • Status reports and general data quality: Chase origins for missing Cargo Received dates if ETD is in the past.
  • Compare ETA with ETD and email the origins if anything looks wrong.
  • Generally try to find fault and chase origins to correct. Escalate to management if problems remain ongoing.
  • KPI reports: Assist in the production of monthly KPI reports and attend KPI review meeting.
  • SCS Account Management: General responsibility to provide excellent support and encouragement to SCS clients.
  • Operational: Use of Internal Freight Management System, VBO, Microsoft Packages (Word/Excel/Outlook) & Telephone.
  • Supporting the Branch Managers to introduce measures to improve operational efficiency.
  • Prioritising of workload in accordance with deadlines & SOP.
  • Customer Service: Query Resolution - to resolve any operational queries from both customers & suppliers in a timely & efficient manner.
  • Reviewing customers specific SOP's on an ongoing basis to ensure they are fit for purpose and for compliance.
  • Reviewing internal operational procedures on an ongoing basis to ensure compliance.
The Candidate:
  • At least 1 year freight forwarding experience.
  • Degree level qualified.
  • Strong problem solving/customer service skills.
  • Effective communication skills - both written and verbal.
  • Excellent organisation and time management skills.
  • A desire to pursue a career within supply chain / logistics.

Please note that The Recruitment Co. are an equal opportunities employer.

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