Food and Beverage Service Assistant
14 hours ago
Hoar Cross Hall is a luxury spa resort nestled in the heart of Staffordshire, offering an unrivalled guest experience. Our estate boasts exquisite dining venues, expansive gardens, and a world-class spa. We're committed to delivering exceptional service and creating unforgettable memories for our guests.
The RoleWe're seeking a passionate and dedicated Food and Beverage Service Assistant to join our team. As a key member of our Food and Beverage team, you'll provide efficient, courteous, and professional service to our guests across all hotel and spa areas. Your attention to detail and ability to multitask will ensure seamless service delivery.
Key Responsibilities- Provide exceptional service to guests in our award-winning Ballroom and other dining areas.
- Assist in delivering all aspects of our food and beverage service, including setting and clearing tables, and maintaining cleanliness and organisation of the dining area.
- Run a section in the Ballroom and other restaurants, including Breakfast, Afternoon Tea, Lunch, and Dinner.
- Set up for events and functions, ensuring accurate setup procedures are followed.
- Handle guest complaints and respond accordingly to ensure service recovery.
- Maintain compliance with health and safety standards, dress code, and serving standards.
- Competitive rate of pay.
- Complimentary use of the leisure and spa facilities.
- Free lunch from our staff canteen.
- Complimentary Spa Day at Eden Hall on work anniversaries.
- Employee Benefits Program.
- Free parking.
- Discount on overnight stays and spa days.
- 30% discount on food and drink.
- Excellent induction and training programme.
- Opportunities for professional development and career advancement.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- A passion for food, service, and guest experience.
- Flexible schedule, including availability to work evenings, weekends, and holidays.
- Team player with a positive attitude.
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