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Customer Service Representative

2 months ago


Seaham, Durham, United Kingdom Castle View Group Full time
Job Overview

We are seeking a motivated and driven Customer Service Advisor to join our friendly team at Castle View Group. As a key member of our service department, you will be responsible for providing exceptional customer service to all clients, in line with our high standards.

Key Responsibilities:

• Ensuring that all customer interactions are handled in a professional and courteous manner.

• Responding to customer inquiries and resolving issues in a timely and effective manner.

• Collaborating with colleagues to achieve service excellence and meet departmental expectations.

What We Offer:

• A dynamic and supportive work environment.

• Opportunities for career growth and development.

• A competitive salary and benefits package.

Requirements:

• Excellent communication and interpersonal skills.

• Ability to work in a fast-paced environment and prioritize tasks effectively.

• Strong problem-solving and analytical skills.

Preferred Qualifications:

• Previous experience in a customer-facing role.

• Knowledge of customer service principles and practices.

• Certification in customer service or a related field.

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information].

We thank all applicants for their interest; however, only those selected for an interview will be contacted.