Golf Centre Operations Manager

4 weeks ago

London, Greater London, United Kingdom Lex Leisure Full time
Position: Golf Centre Operations Manager
Location: West London
Employment Type: Full Time
Salary: Starting from £36,000 per annum + annual bonus

Overview:
Lex Leisure is seeking a dedicated Golf Centre Operations Manager to oversee the operations of our newly established golf facility. This is a unique opportunity to lead a team at a state-of-the-art 18-hole golf course, featuring a Toptracer Range and a modern cafe/bar.

Key Responsibilities:
  • Assist in the setup and launch of a cutting-edge facility, including the golf course, clubhouse, and Toptracer Range.
  • Recruit and develop a high-performing team to deliver exceptional services across customer experience, maintenance, catering, and retail.
  • Manage daily operations of a bustling golf venue, ensuring a premium experience for all visitors.
  • Oversee financial performance, including P&L accountability.
  • Collaborate with the maintenance team to ensure top-notch playing conditions.
  • Identify and cultivate partnerships with local businesses and community organizations to enhance the venue's visibility and promote golf.
  • Act as a brand ambassador for our service excellence program, fostering a culture of continuous improvement and customer satisfaction.
  • Ensure compliance with health and safety regulations, HR policies, and environmental management standards.
  • Implement and execute a creative marketing strategy tailored to the needs of our clientele, in collaboration with our central marketing team.
  • Enhance the Toptracer Range experience for our guests.
  • Support the golf academy in delivering engaging lessons and activities for the community.
  • Develop a high-quality catering service within our family-friendly clubhouse.

Candidate Profile:
  • A passion for golf and a solid understanding of the golf consumer's needs.
  • Proven experience in a management position.
  • Comprehensive knowledge of golf operations.
  • Strong marketing acumen with a focus on customer satisfaction.
  • Results-oriented with a commitment to quality and continuous improvement.

What Lex Leisure Offers:
  • Competitive salary and a generous bonus structure.
  • Complimentary access to Lex Leisure golf courses, gym membership for you and a designated individual, employee discounts, career advancement opportunities, and more.

Application Process:
If you believe you are a strong fit for this role and wish to learn more, we encourage you to submit your application along with your CV. Lex Leisure is proud to be an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace.

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