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Golf Centre Operations Manager
3 months ago
Location: West London
Employment Type: Full Time
Salary: Starting from £36,000 per annum + annual bonus
Overview:
Lex Leisure is seeking a dynamic and experienced Golf Centre Manager to oversee the operations of our newly established golf facility. This role presents a unique opportunity to lead a dedicated team at a premier 18-hole golf course, Toptracer Range, and cafe/bar.
Key Responsibilities:
- Assist in the successful launch and operation of a state-of-the-art facility, including an 18-hole course and clubhouse.
- Recruit and develop a high-performing team to provide exceptional customer service, maintenance, catering, and retail.
- Manage daily operations of a bustling golf venue, ensuring smooth and efficient service delivery.
- Oversee financial performance, including P&L accountability.
- Collaborate with the maintenance team to ensure a top-quality playing experience for all golfers.
- Identify and cultivate partnerships with local businesses and community organizations to enhance the venue's visibility and promote golf.
- Act as a brand ambassador, fostering a culture of continuous improvement and exceeding customer expectations.
- Ensure compliance with health and safety regulations, HR policies, and environmental management standards.
- Implement innovative marketing strategies tailored to the local community, supported by the central marketing team.
- Enhance the Toptracer Range experience for all visitors.
- Support the golf academy in delivering engaging lessons and activities for the community.
- Develop a quality catering service in our family-friendly clubhouse.
Candidate Profile:
- A passion for golf and a solid understanding of the golf consumer's needs.
- Proven experience in a management position.
- Strong knowledge of golf operations.
- Marketing expertise with a focus on customer satisfaction.
- Results-oriented with a commitment to quality and continuous improvement.
What Lex Leisure Offers:
- Competitive salary and attractive bonus structure.
- Complimentary access to Lex Leisure golf courses, gym membership for you and a guest, employee discounts, and opportunities for career advancement.