Facilities Operations Manager
4 weeks ago
Key Responsibilities
Location: Reading
Salary : £50,000 per annum DOE
Working hours: 8am – 5pm, Monday – Friday
Benefits : Car Allowance, 25 Days Holiday + BH, Company Pension, Private Healthcare, Company Sick Pay, Flex Benefits (EMCOR UK discount scheme)
About EMCOR UK:
At EMCOR UK, we are transforming facilities management by integrating our engineering expertise with innovative solutions. Our focus is on people, and we work closely with our clients to understand their needs, from overarching strategies to daily operations. Our mission is to "create a better world at work". Through our unique insight platform, "One Data World," we leverage data-driven intelligence to make informed decisions, tailoring our services to adapt to our clients' changing requirements. This enables us to enhance the workplace experience for their teams while optimizing efficiency, meticulously managing every asset, and reducing environmental impact. Our commitment to safety, compliance, and assurance underpins our approach, empowering our clients to shape a sustainable future. Whether guiding them towards net-zero goals or enhancing their facilities for improved efficiency, we strive to create better workplaces while alleviating the burden of facility operations, allowing our clients to focus on their core business.
Role Overview: We are in search of a proactive individual to oversee the management of our facilities contracts and services, ensuring performance, business continuity, engagement, and health & safety standards are upheld.In collaboration with the Customer Estates and Facilities Manager, you will guarantee that the operational estate receives safe, secure, and sustainable support, fostering an excellent working environment. You will also ensure that the workplace is efficient, effective, and aligned with business needs.
Responsibilities include: Managing the daily operational delivery of facility services, estate maintenance, compliance, and property change projects. You will be part of a team committed to enhancing the perception of facility services and driving customer satisfaction. Taking direct responsibility for managing stakeholders and suppliers, ensuring continuous improvement in safety, quality, timeliness, and cost. Acting as the trusted advisor for all matters related to our estates and facilities at each property, while championing change and innovative practices across your sites. Serving as the primary liaison between building occupants and suppliers. Ensuring suppliers meet high standards in safety and service delivery, fulfilling all contractual obligations and maintaining a positive perception among stakeholders. With a strong emphasis on customer service, you will possess excellent communication, negotiation, and influencing skills, along with experience in managing stakeholders to foster collaborative relationships with suppliers. We seek an enthusiastic individual who can bring energy to the role and thrive in a fast-paced, reactive environment. Experience in managing the delivery of both hard and soft facilities services is essential. Demonstrable knowledge of building compliance requirements within a corporate real estate context is required, along with experience in managing corporate facilities and ensuring compliance. A Certificate in IOSH or NEBOSH would be advantageous, as well as IWFM Level 4 qualification or equivalent and ONC/HNC or equivalent qualification in Electrical, Mechanical, or Building Services discipline. This operational role is site-based and will involve travel to various locations; therefore, a full UK driving license is essential.Candidate Profile
Ideal candidates will possess: Relevant experience in a Facilities Management role. Membership in IWFM. Progress towards IWFM Level 4 qualification. Comprehensive understanding of statutory compliance and health & safety in the built environment. Experience in a similar role or transferable skills. A patient, resilient, and customer-focused demeanor, with the ability to adapt and prioritize for successful outcomes. Strong communication skills, both verbal and written. Ability to build and maintain positive working relationships across all organizational levels. A meticulous and organized approach with a keen attention to detail. A drive for continuous improvement. An enthusiastic and conscientious attitude, with a team-oriented mindset. Proficiency in IT, including knowledge of Microsoft Office and the ability to learn specialized computer systems. Experience working across multiple locations and facilities in a corporate environment. Ability to manage and report on operational P&L. Experience managing minor project works. This role requires a commitment of 40 hours per week. At EMCOR UK, we celebrate diversity in all its forms and welcome applicants from all backgrounds and experiences. We believe that a diverse and inclusive workforce fosters creativity, innovation, and effective problem-solving. We are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our mission to create a better world at work.Benefits
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