Highway Maintenance Operations Manager

1 week ago

Surrey, United Kingdom Ringway Full time
About the Role:

We are seeking a highly skilled and experienced Safety Defect Contract Manager to join our team at Ringway. As a key member of our operations team, you will play a crucial role in planning, controlling, managing, and coordinating all operational and commercial activities in line with company policies, processes, and procedures.

Key Responsibilities:

  • Safely deliver the safety defect service on the Surrey Highways Contract: Ensure that all safety defect services are delivered in a safe and environmentally friendly manner, meeting the highest quality standards.
  • Take full responsibility for operational and commercial matters: Oversee all operational and commercial activities, ensuring that they are aligned with company policies, processes, and procedures.
  • Ensure service delivery aligns with contractual obligations: Work closely with clients to ensure that service delivery meets contractual obligations and expectations.
  • Monitor Performance Indicators and achieve targets: Monitor key performance indicators and work towards achieving targets and improving operational efficiency.
  • Lead weekly cost and value review meetings: Lead regular review meetings to discuss cost and value performance, identifying areas for improvement and implementing changes as needed.
  • Promote and understand company policies: Promote and understand company policies and procedures, ensuring that they are implemented and adhered to.
  • Liaise with stakeholders: Liaise with senior management, client representatives, commercial teams, supervisors, and the workforce to ensure that works are on budget and on schedule.
  • Understand and promote highway inspections and defect repairs: Understand and promote the importance of highway inspections and defect repairs, ensuring that they are carried out in a safe and efficient manner.
  • Provide clients with correct documentation: Provide clients with accurate and timely documentation, including programs and safe systems of work.
  • Maintain high standards of environmental, safety, and health: Maintain the highest standards of environmental, safety, and health, ensuring that all operations are carried out in a responsible and sustainable manner.
  • Manage pricing, costing, and billing processes: Manage pricing, costing, and billing processes to ensure accurate and timely orders and payments.
  • Provide advice through ECI: Provide advice to clients through Early Contractor Involvement (ECI), ensuring that designs are fit for purpose and buildable.
  • Oversee the construction process: Oversee the construction process, ensuring that milestones are met and standards adhered to.
  • Ensure compliant safe systems of work: Ensure that safe systems of work are implemented and adhered to, including temporary works processes and permitting systems.
  • Train and ensure competency of the operational team: Train and ensure that the operational team is competent and equipped to carry out their roles and responsibilities.
  • Identify and allocate specialist contractors and suppliers: Identify and allocate specialist contractors and suppliers as needed, ensuring that they meet company standards and expectations.

Candidate Profile:

We are looking for a highly skilled and experienced individual with a strong background in construction/civil engineering management. The ideal candidate will have:

  • Current Site Managers Safety Training Scheme (SMSTS) certificate: Hold a current Site Managers Safety Training Scheme (SMSTS) certificate.
  • Driving Licence: Hold a valid driving licence.
  • At least 5 years of experience in a construction/civil engineering management role: Have at least 5 years of experience in a construction/civil engineering management role.
  • Competence with Microsoft Office programs: Be competent with Microsoft Office programs, including Word, Excel, Project, and TEAMS.
  • Flexible and approachable attitude: Possess a flexible and approachable attitude, with a strong ability to work with others.
  • Demonstrable knowledge of safety barriers, VRS, and maintenance processes: Have demonstrable knowledge of safety barriers, VRS, and maintenance processes.

Preferred/Favourable:

  • IOSH/NEBOSH qualification: Hold an IOSH/NEBOSH qualification.
  • ICE or equivalent industry qualification: Hold an ICE or equivalent industry qualification.
  • Temporary works coordinator: Have experience as a temporary works coordinator.
  • First Aid at Work: Hold a First Aid at Work certificate.
  • Trade or engineering background: Have a trade or engineering background.

We are an Investors in People accredited company, committed to creating an environment for job satisfaction, where our workforce feels instrumental in the success of the business and can access development towards their professional goals and aspirations.

We have a dedicated recruitment team and politely request that agencies refrain from contacting anyone across our businesses with regards to speculative CVs or offering to assist with our vacancies.

We recognize the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles.

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