Hospitality Team Member

3 weeks ago


Charing, United Kingdom The Clermont Victoria Full time £12

The Clermont Victoria is a renowned venue situated in the heart of the city, conveniently located near several iconic landmarks.

This luxurious 4-star deluxe hotel features 345 rooms and has recently undergone a significant transformation.
Below is an overview of the responsibilities and expectations for this role.

Position Overview:

We are seeking motivated individuals who are passionate about providing outstanding service to join our Food and Beverage team.

As a member of the Food and Beverage team, your primary responsibility will be to ensure that every guest dining in our restaurants and bars enjoys a remarkable experience.

Your duties will include serving food and beverages, taking orders, and clearing tables. However, your role extends beyond these tasks; you will have the opportunity to engage with guests, personalizing their experiences and fostering loyalty.

A true enthusiasm for delivering exceptional service is vital for success in this position, and meticulous attention to detail is essential to guarantee that every guest departs satisfied.

There will be opportunities for cross-training within various departments, allowing team members to grow and adapt within the hotel environment.


Candidate Profile:
We are looking for individuals who are:
  • Dedicated to providing the highest standards of service with a willingness to learn and advance
  • Comfortable in a customer-facing role
  • Empathetic and skilled at building relationships
  • Personable and natural in interactions with guests
  • Detail-oriented and accurate in their work
  • Committed to pursuing a career in hospitality
  • Able to collaborate effectively within a team
  • Experienced in a fast-paced service environment

Benefits:
Joining our team comes with numerous advantages, including:
  • Opportunities for professional development
  • Discounted rates on accommodations, dining, and beverages across the Clermont Hotel Group
  • Interest-free loans for season tickets (subject to conditions)
  • Access to a 24/7 Employee Assistance Program
  • Pension and healthcare plans
  • Wagestream - access to earned wages before payday
  • Paid days for volunteering
  • Generous referral bonuses
  • Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
  • Access to discounts and cashback through a wide range of retailers and service providers via our online benefits portal
  • A robust recognition program
  • And many more benefits


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