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Hospitality Services Coordinator

2 months ago

Charing, United Kingdom The Langham, London Full time £20

Join Our Esteemed Team

The Langham, London, a prestigious establishment and a symbol of luxury, is seeking a dedicated Hospitality Services Coordinator to enhance our exceptional service team.

Key Responsibilities:

  • Manage dining reservations utilizing the Open Table system for our renowned dining venues.
  • Oversee the correspondence received through the hotel's general email account.
  • Ensure timely and accurate logging of wake-up calls, adhering to our esteemed service standards.
  • Assist guests with internet connectivity issues, coordinating with technical support as necessary.

Qualifications:

  • Demonstrated expertise in customer service within a luxury hospitality environment.
  • Exceptional communication abilities in English, both written and spoken.
  • Proficiency in an additional language is a plus.

Employee Benefits:

  • Competitive remuneration package.
  • 28 days of annual leave, inclusive of public holidays.
  • Uniform provision and laundering services, or complimentary valet service for non-uniformed staff.
  • Access to complimentary accommodation at other properties within our group.
  • Discounted rates for stays at The Langham, London.
  • Exclusive discounts for dining and spa services for employees and their guests.
  • Subsidized transportation for late-night shifts.
  • Pension scheme and life insurance coverage.
  • Eye examination vouchers and a cycle-to-work initiative.
  • Opportunities for professional growth, including cross-departmental training.
  • Participation in biannual staff events and various social activities.

About Us:

The Langham Hospitality Group operates globally, with a portfolio of distinguished hotels across major cities and continents. As part of Great Eagle Holdings, we are committed to fostering an inclusive workplace that values diversity.

Our hotel, a historic landmark, features luxurious accommodations, exquisite dining options, and state-of-the-art facilities, all designed to create memorable experiences for our guests.

Are you ready to contribute to our legacy of excellence as a Hospitality Services Coordinator?