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Hospitality Team Lead

2 months ago

Charing Cross, United Kingdom spire healthcare Full time
Job Description

Job Title: Hospital Operations Coordinator

Job Summary:

We are seeking a highly organized and customer-focused individual to join our team as a Hospital Operations Coordinator. This role will be responsible for ensuring the smooth operation of our hospital's food and beverage services, including patient tray management, meal ordering, and customer service.

Key Responsibilities:

  • Manage patient tray delivery and collection, ensuring timely and efficient service
  • Take meal orders from patients and visitors, adhering to dietary requirements and hospital policies
  • Provide exceptional customer service, responding to patient and visitor needs in a professional and courteous manner
  • Collaborate with clinical staff to ensure seamless communication and coordination of services
  • Maintain a clean and organized work environment, adhering to health and safety standards
  • Participate in ongoing training and development to enhance skills and knowledge

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Strong attention to detail and organizational skills
  • Ability to maintain confidentiality and handle sensitive information
  • Flexibility to work varied shifts, including evenings and weekends

What We Offer:

  • A competitive salary and comprehensive benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The chance to make a positive impact on patient care and satisfaction