Client Relationship Executive

4 weeks ago

Sheffield, Sheffield, United Kingdom SoftServe Full time

ABOUT US

SoftServe is a leading global digital solutions provider, employing over 11,000 professionals dedicated to delivering exceptional client services across the USA, Europe, and APAC regions. As a recognized authority in Information Technology, we specialize in offering innovative technology solutions that enhance, transform, and optimize business operations for enterprises and software companies alike. Our commitment to empowering talented individuals is at the core of our mission, as we believe that by supporting your growth, we can collectively shape a better future.

At SoftServe, we are driven by our mission to enable talented individuals to make a positive impact on the world. This mission is complemented by our commitment to Diversity, Equity, and Social Responsibility, which extends to our clients, partners, communities, and the environment. We are a community of dedicated professionals who take meaningful action on what matters, providing opportunities to effect change through technology, corporate volunteering, and sustainable practices.

Our Sales team is in search of an outstanding Business Development Executive to join our global network of skilled experts. In this role, you will cultivate strategic business relationships with new clients, enhance client satisfaction, and maximize revenue outcomes for SoftServe, while playing a crucial role in the Business Development team and supporting our go-to-market strategies for the retail sector.

KEY RESPONSIBILITIES

  • Meeting assigned sales targets within a designated territory by promoting SoftServe's range of professional services and software development solutions.
  • Maintaining accurate pipeline progress and forecasting, along with opportunity management.
  • Identifying and establishing relationships with key stakeholders within client organizations.
  • Leading contract negotiations with clients, collaborating with internal legal and business teams as necessary.
  • Driving SoftServe's sales methodologies and processes, working closely with internal teams (Customer Success, Engagement Management, Marketing, Legal, Finance, Delivery, and Account Management) to successfully close new client contracts in the retail sector.
  • Conducting and participating in Quarterly Business Reviews.
  • Developing a territory and account strategy for the fiscal year, utilizing existing pipeline, targeted account planning, prospecting efforts, and marketing initiatives.
  • Presenting SoftServe's value propositions and service offerings to potential clients.

QUALIFICATIONS

  • A proven individual contributor with aspirations to expand a territory or industry.
  • A sales professional with a successful history of closing deals exceeding $10M.
  • An expert in the field, ideally holding a degree (Master's preferred).
  • Adept at understanding complex business challenges.
  • Knowledgeable in public cloud technologies and relevant platforms.
  • Capable of building and leading cross-functional teams.
  • Experienced with Google Cloud, AWS, Azure, custom application development, IT consulting, eCommerce, Big Data, or digital services in new client accounts within the retail sector.
  • Skilled in all facets of consultative sales and business development, including prospecting, initiation, deal qualification, closure, and ensuring customer satisfaction.
  • Proficient in establishing new accounts and nurturing high-quality relationships rather than adopting a transactional approach.
  • Familiar with diverse services across business development and delivery functions in a complex, highly matrixed professional services environment.
  • Connected with senior-level executives.

OUR OFFERINGS

At SoftServe, we prioritize our people. Together, we foster innovation and develop talent in an environment that encourages personal and professional growth. We are deeply committed to our associates and are proud to be recognized among the top 5% of Technology employers globally. We strive to provide our team members with exceptional professional and career development opportunities, along with resources to help balance work and personal life. Our benefits packages are competitive and comprehensive, including generous medical, dental, life, leave, and savings plans, among other perks.

SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s leverage your talents and experience with SoftServe.

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