KYC Quality Assurance Specialist
4 weeks ago
Overview
We are seeking a KYC Quality Assurance Specialist to join our Client Lifecycle Management team, contributing to a significant KYC (Know Your Client) initiative. This role involves collaborating with our KYC Managed Service Team, ensuring the quality and compliance of KYC files processed by analysts to align with client-specific service level agreements (SLAs). The position requires expertise in KYC across multiple jurisdictions and entity types, with a proven history of delivering exceptional results within project timelines while adhering to regulatory standards and client protocols.
Key Responsibilities:
- Reviewing and approving KYC files to ensure they meet client expectations and SLAs.
- Upholding high standards for the quality of KYC documentation and outputs.
- Providing training and support for material configuration as needed.
- Managing file escalations and advising KYC Analysts on effective solutions and best practices.
- Acting as a Subject Matter Expert (SME) for the project team.
- Proactively engaging with key stakeholders to adhere to project timelines.
- Prioritizing workload and managing capacity based on client requirements and SLAs.
- Contributing to the development of procedures, processes, standards, and best practices for operational efficiency and improvement.
- Identifying trends with the team to enhance quality and cycle times.
- Fostering a strong team culture and embodying Delta Capita values.
Qualifications:
- Extensive experience in AML/KYC roles.
- Proven quality control and assurance experience with a focus on high-quality deliverables.
- In-depth knowledge of KYC/AML regulations in the UK, EU, and US.
- Expertise in KYC processes across various jurisdictions and entity types.
- Demonstrated experience with PEPs, Sanctions, and Negative Media screening.
- Strong multitasking and prioritization abilities.
- Attention to detail and familiarity with best practices in KYC processes.
- Understanding of compliance, AML, and investigative functions within banking.
- Proficiency in corporate banking services within the financial sector.
- Excellent communication skills for effective stakeholder and client engagement.
- Experience in client-facing roles and previous exposure to file sign-off processes.
- Desirable: Background in Investment/Corporate banking or service provider environments.
- Desirable: Experience in managing management information and general reporting, with a tech-savvy approach in the KYC domain.
Work Environment: Delta Capita is committed to being an equal opportunity employer, welcoming applications from diverse candidates regardless of background. We provide reasonable accommodations for individuals with disabilities throughout the recruitment process and employment. This position is full-time, and we adhere to client policies regarding hybrid working arrangements.
About Us: Delta Capita Group, part of Prytek Group, specializes in managed services, consulting, and innovative solutions within the financial services sector. Discover more about our culture and opportunities by exploring our corporate website.
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