Application Analyst

5 days ago

Glasgow, Glasgow City, United Kingdom Pertemps Network Group Full time
About the Role

We are seeking a highly skilled Application Analyst to join our client's global IT team, responsible for delivering and operating critical business systems.

This is an exciting opportunity to be at the forefront of technology, driving innovation and excellence within the organisation.

Key Responsibilities
  • Build and maintain strong relationships with stakeholders to understand business requirements, prioritise issues, and identify opportunities for improvement.
  • Provide day-to-day support for business applications, including troubleshooting and resolving technical issues, with some availability for evening support as needed.
  • Manage application environments to facilitate testing, including unit, regression, and user acceptance tests, and collaborate on the design and operation of data interfaces and APIs.
  • Work closely with IT teams, vendors, and other departments to ensure data integrity and reliability, and provide mentorship to junior team members.
  • Administer security access and monitor system performance, ensuring adherence to best practices and organisational policies.
  • Develop and maintain detailed application support documentation and procedures.
  • Partner with the Analytics team to enhance data quality and integration within the data warehouse and assist in developing reports and dashboards to monitor KPIs and data trends.
  • Support software deployment across various stakeholder groups and ensure smooth application onboarding processes.
Requirements
  • Proven experience in supporting large business applications and working with process and functional owners.
  • Familiarity with the full application lifecycle, including Request for Proposals (RFPs), and experience coordinating application deployments.
  • Strong analytical and problem-solving skills, with a demonstrated ability to learn quickly and adapt to new technologies and processes.
  • In-depth knowledge of continuous quality improvement methodologies, management information systems, and change control procedures.
  • Results-oriented with the ability to prioritise and manage multiple tasks under tight deadlines with minimal supervision.
  • Excellent communication and interpersonal skills, with a proactive and positive attitude.
  • Experience with SQL querying and report/dashboard creation using tools such as PowerBI.
  • Ability to provide remote support across different time zones and willingness to travel occasionally to regional offices as required.
About Us

Pertemps Network Group is a leading recruitment agency, and we are committed to providing our clients with the best possible service. This role offers great scope to be part of a fantastic, close-knit team, working on global projects with some of the world's leading companies.

This role is hybrid, with 3 days in the office in Glasgow and 2 days working remotely. We offer a grown-up environment where flexibility and autonomy are provided, and you will be empowered to learn, grow, and develop in your role at your own pace.

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