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Application Analyst

2 months ago

Glasgow, Glasgow City, United Kingdom Seapeak Bahrain Operations LLC Full time
Job Summary

We are seeking a highly skilled Application Analyst to join our team at Seapeak Bahrain Operations LLC. As a key member of our global IT team, you will be responsible for the delivery and operations of our business systems.

Main Responsibilities
  1. Establish Strong Relationships: Develop and maintain strong relationships with IT and process stakeholders to understand support requirements and how our supported systems are used.
  2. Identify and Resolve Issues: Identify, track, and resolve application problems on a day-to-day basis, including evening and weekend support, as required. Coordinate problem resolution with cross-functional teams.
  3. Support Application Environments: Ensure our application environments are properly configured to support unit, regression, and user acceptance testing. Collaborate with other analysts on designing and operating data interfaces and APIs.
  4. Champion Data Integrity: Work with IT teams, vendors, and departments to champion data integrity and reliability through education and monitoring. Mentor junior IT members.
  5. Document and Report: Create or update standardized application support documentation. Develop reports and dashboards, in conjunction with business stakeholders, to assist in identifying KPIs and data trends.
  6. Technical Expertise: Possess strong knowledge of continuous quality improvement, management information systems techniques, and change control procedures. Coordinate application deployments across multiple stakeholder groups.
  7. Technical Skills: Solid SQL querying experience, and experience with report/dashboard writing software such as PowerBI. Proficiency with supporting Marine ERP suites (i.e. Nautical Systems, Compas) is an asset.
  8. Remote and Travel Requirements: Requirement to provide support remotely and in different time zones. Occasional requirement to travel to regional offices and to vessels to service software, as needed.
Benefits
  1. Hybrid Working: Enjoy a hybrid working arrangement, with the flexibility to work from home up to 2 days per week.
  2. Annual Leave: Receive 36 days' annual leave inclusive of public holidays, rising to 41 with continued service.
  3. Health and Wellbeing: Enjoy private health, dental, and travel cover. Participate in an annual bonus programme and additional annual bonus used to promote employee wellbeing.
  4. Pension and Life Assurance: Benefit from up to 9% employer pension contributions and life assurance equivalent to four times your annual salary.
  5. Family Friendly and CSR Leave: Enjoy enhanced family friendly and company sick leave/pay. Take up to 3 additional days' leave to promote Seapeak's commitment to corporate social responsibility (CSR).