Customer Service Representative

7 days ago

Liverpool, Liverpool, United Kingdom ISS Facility Services Full time

Job Summary

We are seeking a highly skilled and experienced Security Officer to join our team at ISS Facility Services. As a Security Officer, you will play a critical role in ensuring the safety and security of our clients' facilities and employees.

Key Responsibilities

  • Conduct regular patrols of the facility to identify and mitigate potential security risks
  • Monitor and respond to security incidents in a timely and effective manner
  • Provide exceptional customer service to clients and employees, ensuring a safe and secure environment
  • Collaborate with colleagues to share knowledge and best practices in security operations
  • Stay up-to-date with all security protocols and procedures, and ensure compliance with regulatory requirements

Requirements

  • Previous security experience, preferably in a similar role
  • A valid front-line security guarding, door supervision or close protection SIA license
  • Knowledge and experience with security systems and other related technology
  • Excellent communication and interpersonal skills
  • A team player with a strong commitment to customer service

About ISS Facility Services

ISS Facility Services is a world-leading workplace and facility management company, dedicated to delivering exceptional services to our clients. We pride ourselves on our commitment to customer satisfaction, and our team of experienced professionals is dedicated to providing the highest level of service.

What We Offer

  • A competitive hourly rate of £11.45
  • A comprehensive benefits package, including company pension
  • The opportunity to work with a dynamic and forward-thinking company
  • A supportive and collaborative team environment

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