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Housing Payments Support Officer

2 months ago

Worthing, West Sussex, United Kingdom ESSENTIAL EMPLOYMENT LTD Full time
Job Description

Job Title: Housing Payments Support Officer

Job Type: Temporary

Location: Worthing

Rate: £13.90 per hour (PAYE)

Job Summary:

We are seeking a highly organized and detail-oriented individual to support our team in the provision of quality rent administration and information services. The successful candidate will be responsible for managing and processing direct debits for housing tenants, administering the Direct Debit process, and handling rent refunds.

Key Responsibilities:

  • Manage and process direct debits for housing tenants
  • Administer the Direct Debit process, including calculating payments and amending Direct Debits to reflect rent account changes
  • Administer the rent refunds process, including calculating refund due, sending out rent refund claim information, and processing refund requests
  • Provide high-quality support to the team in the provision of rent administration and information services

Requirements:

  • Excellent organizational and time management skills
  • Ability to work accurately and efficiently in a fast-paced environment
  • Strong communication and interpersonal skills
  • Ability to maintain confidentiality and handle sensitive information

Working with Essential Employment:

Essential Employment is an Equal Opportunities Employer and is committed to providing a supportive and inclusive work environment. We are an Employment Business and are acting as an Employment Agency in relation to this vacancy.