Luxury Hospitality Strategist

3 weeks ago

London, Greater London, United Kingdom Utopia Living Full time
About the Role

Utopia Living is seeking a highly skilled and motivated Luxury Hospitality Strategist to join our team. As a key member of our operations team, you will be responsible for developing and implementing high-end hospitality products that exceed our guests' expectations.

Key Responsibilities
  • Standard Feasibility Desktop Review: Conduct a thorough review of building plans, providing comments and mark-ups, and assessing proposed facilities and layouts.
  • Operations Assessment & Definition: Analyze functional adjacencies and seasonal operational impacts, evaluate circulation and loading/unloading processes, and provide design and operation briefs for stables, pools, saunas, and spas.
  • Operational Analysis: Review the site master plan, conduct operational assessments, perform competitor analysis and benchmarking, and evaluate guest accommodation.
  • Framework Definition: Define the property concept and brand identity, identify the targeted guest profile, and develop F&B, leisure, and activity concepts.
Requirements
  • Extensive operational experience in hospitality projects.
  • Experience with boutique hotels (worldwide).
  • In-depth knowledge of High Net Worth Individual (HNWI) guest expectations and luxury service standards.
  • Background as a hotel manager, pre-opening manager for the boutique hotels, or similar role.
  • Familiarity with commercial aspects, including F&B operations, spa offerings, treatments, and technologies.
  • Understanding of property management systems, relevant software applications, and technology integrations.
  • Languages: native / fluent English and Spanish.
Work Arrangement
  • Initially a fixed-term contract with the possibility of growing into a long-term, full-time engagement as we expand our operations.
  • The chance to shape the future of luxury hospitality and significantly impact our journey to redefine excellence in hospitality design and compliance.
  • Fully remote opportunity with flexible hours to accommodate global collaboration.

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