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Luxury Hospitality Strategist

2 months ago

London, Greater London, United Kingdom Utopia Living Full time
{"title": "Hospitality Quality and Compliance Strategist", "description": "Utopia Living: Redefining Luxury Hospitality

We are seeking a highly skilled and motivated Hospitality Quality and Compliance Strategist to join our team at Utopia Living. This role requires a professional with extensive product creation and operational experience in hospitality projects, capable of assessing and influencing design from an operational perspective and building the luxurious product from scratch, including the service, brand identity, and implementation of best practices.

Key Responsibilities:
  • Conduct Standard Feasibility Desktop Reviews of Building Plans, providing comments on the full set of plans, reviewing and marking up building plans, assessing proposed facilities, and evaluating layouts for guestrooms, suites, and public areas.
  • Analyze functional adjacencies and seasonal operational impacts, evaluate circulation and loading/unloading processes, provide design and operation briefs for stables, pools, saunas, and spas, and conduct comprehensive facility assessments to identify areas for improvement.
  • Review site master plans, conduct operational assessments, perform competitor analysis and benchmarking, evaluate guest accommodation, and identify improvement opportunities.
  • Define property concepts and brand identities, identify targeted guest profiles, develop F&B, leisure, and activity concepts, create food and beverage strategies, and outline operational models.
Requirements:
  • Extensive operational experience in hospitality projects.
  • Experience with boutique hotels worldwide.
  • In-depth knowledge of High Net Worth Individual (HNWI) guest expectations and luxury service standards.
  • Background as a hotel manager, pre-opening manager for boutique hotels, or similar role.
  • Familiarity with commercial aspects, including F&B operations, spa offerings, treatments, and technologies.
  • Understanding of property management systems, relevant software applications, and technology integrations.
  • Languages: native/fluent English and Spanish.
Work Arrangement:
  • Initially a fixed-term contract with the possibility of growing into a long-term, full-time engagement as we expand our operations.
  • The chance to shape the future of luxury hospitality and significantly impact our journey to redefine excellence in hospitality design and compliance.
  • Fully remote opportunity with flexible hours to accommodate global collaboration.

If you share our mission of creating unparalleled luxury hospitality experiences, apply today and join us in setting new standards of excellence.

Compensation package is competitive and based on candidate experience.

", "requirements": "
  • Extensive operational experience in hospitality projects.
  • Experience with boutique hotels worldwide.
  • In-depth knowledge of High Net Worth Individual (HNWI) guest expectations and luxury service standards.
  • Background as a hotel manager, pre-opening manager for boutique hotels, or similar role.
  • Familiarity with commercial aspects, including F&B operations, spa offerings, treatments, and technologies.
  • Understanding of property management systems, relevant software applications, and technology integrations.
  • Languages: native/fluent English and Spanish.
", "work_arrangement": "
  • Initially a fixed-term contract with the possibility of growing into a long-term, full-time engagement as we expand our operations.
  • The chance to shape the future of luxury hospitality and significantly impact our journey to redefine excellence in hospitality design and compliance.
  • Fully remote opportunity with flexible hours to accommodate global collaboration.
", "lang_code": "en-US"}