Customer Experience Support Specialist

4 weeks ago


Glasgow, Glasgow City, United Kingdom Dobbies Garden Centres Ltd Full time
Deliver Exceptional Customer Experiences

As a Customer Experience Support Agent at Dobbies Garden Centres Ltd, you will play a vital role in delivering an outstanding customer experience across our restaurants and garden centres. Your passion for delivering great customer service will shine through in every interaction, ensuring our customers leave with a smile.

Key Responsibilities:
  • Provide exceptional customer service by helping customers with various transactions and queries
  • Work collaboratively with colleagues to maintain a welcoming and efficient store environment
  • Contribute to achieving sales targets and driving customer loyalty
  • Participate in stock control routines, cash handling, and other tasks as required
What We Offer:
  • Generous annual leave entitlement and flexible holiday planning
  • Uncapped discounts across our stores, restaurants, and garden centres
  • Access to Wagestream and Retail Trust for financial wellbeing and employee support
  • A dynamic and supportive team environment with opportunities for growth and development

At Dobbies, we're proud to have a history dating back to 1865. Our passion for gardens and plants is at the heart of everything we do, and we're committed to providing an exceptional customer experience that sets us apart from the rest.


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