Customer Support Specialist

1 month ago


Glasgow, Glasgow City, United Kingdom Intrum Justitia Full time
Customer Support Specialist

Join our team as a Customer Support Specialist and play a vital role in providing exceptional customer service to our clients. As a key member of our customer support team, you will be responsible for resolving customer queries and concerns in a timely and professional manner.

Key Responsibilities:

  • Provide personalized support to customers via phone, email, and digital channels
  • Investigate and resolve customer complaints and issues
  • Collaborate with internal teams to resolve complex customer issues
  • Develop and maintain a deep understanding of our products and services

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Experience in a customer-facing role

We offer a competitive salary, comprehensive training, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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