Customer Support Specialist

3 weeks ago


Glasgow, Glasgow City, United Kingdom Lloyds Banking Group Full time

About the Role

We are seeking a Customer Support Specialist to join our team at Lloyds Banking Group. As a Customer Support Specialist, you will be responsible for providing excellent customer service and resolving customer queries in a timely and professional manner.

Your Key Responsibilities

  • Respond to customer inquiries and resolve issues in a polite and professional manner.
  • Provide product information and features to customers.
  • Escalate complex issues to senior colleagues or management as required.
  • Work closely with colleagues to ensure seamless customer experience.

About You

We are looking for a motivated and customer-focused individual who is able to work in a fast-paced environment. You will have excellent communication and problem-solving skills, and be able to work effectively in a team.

What We Offer

We offer a competitive salary and benefits package, including a generous pension contribution and annual performance-related bonus. You will also have the opportunity to develop your skills and knowledge through comprehensive training and development programs.


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