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Customer Experience Specialist

1 month ago

Glasgow, Glasgow City, United Kingdom Vodafone Full time

Key Responsibilities:

We are seeking a highly motivated and sales-oriented Customer Experience Specialist to join our team in our Vodafone Glasgow Buchanan Street Partner store. In this role, you will interact directly with customers, understand their needs, build trust, and create a personal experience to be remembered. You will also do your utmost to help resolve any issues a customer may have, right there, right then.

Requirements:

We are looking for people who are level-headed, have a mature mindset, combined with enthusiasm, energy, and drive. It can be a demanding role, and you'll need to be able to commit to some weekend work as well as weekdays. However, for the right person, it's an amazing opportunity to work for one of the UK's most valuable brands.

What's in it for you?

This role offers a competitive salary. You will get to work with a fun, diverse, and driven team who love what they do and will inspire you to be your very best.

Regulatory Requirements:

Vodafone UK are regulated by the Financial Conduct Authority, and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators' standards.