HR Operations Manager

2 weeks ago


Wigan, Wigan, United Kingdom Macmillan Davies Hodes Full time

Macmillan Davies Hodes is seeking a highly skilled HR Shared Service Manager to join their team and establish a best-in-class service delivery function.

About the Role

The successful candidate will report to the Head of People and be responsible for building a centre of excellence in HR practices and processes. Key responsibilities will include:

  • Designing and implementing efficient HR processes and procedures.
  • Developing and managing key performance indicators (KPIs) and service level agreements (SLAs) with stakeholders.
  • Providing governance and oversight of employee services, including HR systems and technology.
  • Managing resources and teams to deliver exceptional service.
  • Collaborating with IT colleagues to ensure technology supports business requirements.

About You

We are looking for a seasoned HR professional with experience in managing or working within a shared service function. You will have a strong understanding of employment law and HR best practices, as well as excellent coaching and development skills. A tech-savvy approach and strong business acumen are essential for this role.

What's on Offer

Salary up to £55,000 plus benefits (bonus, PMI, generous pension). The company operates a hybrid approach to the working week (2 days in the office).


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