Medical Receptionist

6 days ago


Birmingham, Birmingham, United Kingdom Pearl Medical Centre Full time
Job Title: Receptionist/Administrator

We are seeking a highly skilled and experienced Receptionist/Administrator to join our dynamic team at Pearl Medical Centre.

About the Role

The successful candidate will be responsible for providing exceptional customer service to patients, doctors, and colleagues, ensuring a smooth and efficient experience for all.

Key Responsibilities
  • Provide administrative support to the practice team, including answering phone calls, responding to emails, and managing correspondence.
  • Manage patient records, including updating and maintaining accurate and confidential information.
  • Process repeat prescriptions, handle patient queries, and provide general administrative support.
  • Work effectively with the clinical team to ensure seamless communication and coordination of patient care.
  • Contribute to the maintenance of a clean and organized workspace, adhering to health and safety protocols.
Requirements
  • GCSE level education, including English and Maths, or equivalent.
  • Minimum 1 year experience in reception duties or working with the public.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Computer literate, with experience using practice management systems and software.
  • Awareness of confidentiality and the ability to maintain patient confidentiality at all times.
What We Offer

Pearl Medical Centre offers a dynamic and supportive work environment, with opportunities for professional development and growth. We are committed to providing exceptional patient care and strive to create a positive and inclusive workplace culture.


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