Operations Coordinator

1 week ago

London, Greater London, United Kingdom The Goat Agency Full time
About The Goat Agency

We are a global leading social-first advertising agency driven by influencers. Our team of dedicated professionals excels in delivering outstanding results for clients by combining data-driven strategies with creative ingenuity, making a significant impact in the digital marketing landscape.

About the Role

This is an exciting opportunity to join our dynamic, close-knit, hardworking, and proud Operations team. As an Operations Coordinator, you will be at the heart of the business, making sure all other teams are supported and able to do their best work, and also ensuring that campaigns run as efficiently and as logistically sound as possible.

Key Responsibilities
  • Purchasing and Logistics: Carry out purchasing requests for the Operations team, properly administering spend records.
  • IT and Telecomms Support: Provide day-to-day support handling IT and Telecomms across the agency.
  • Office Management: Support the day-to-day management of Goat's London office.
  • Influencer Gifting: Carry out logistical support in the handling and management of influencer gifting processes.
  • Travel Booking: Assist with the booking process for staff and influencer travel, ensuring that bookings are without error and cost-effective for the agency.
  • Team Support: Support the wider Operations team with arranging team socials and events.
  • Problem Solving: Effectively field staff requests for assistance, solving problems efficiently and directing them to the correct individual where necessary.
  • Process Improvement: Proactively suggest improvement projects to the senior Operations team and work with them to implement approved solutions.
  • Ad-Hoc Support: Provide day-to-day, ad-hoc support across the wider business as required.
Requirements
  • Influencer Marketing Knowledge: Have a general understanding of and/or interest in influencer marketing, the platforms involved, and the mechanics used to drive success.
  • Technical Skills: Capable of setting up and managing IT hardware and audio/visual equipment.
  • Software Proficiency: Previous experience or ability to quickly learn both Microsoft and Google suites.
  • Analytical Skills: Good ability to work with numbers, proficient at using Excel and Google Sheets to manage large volumes of data.
  • Teamwork: Working in a team and collaborating with other departments.
  • Communication: Writes clearly and competently. Able to easily communicate via written mediums.
  • Organisation: Consistently organised, process-orientated, timely and detail-oriented in carrying out your day-to-day tasks.
  • Problem Solving: Effective problem solving and initiative in coming up with solutions to issues.
  • Pressure Management: Strong ability to deal with pressure in difficult situations.
Culture and Benefits
  • Regular Social Events: Regular social events and ongoing clubs.
  • Home Setup Grant: £200 grant to make your working-from-home set up comfortable after you've passed probation.
  • Company Laptop: Provided MacBook laptop to work from.
  • Flexi-Hours: Flexi-hours.
  • Health and Wellbeing: Health and wellbeing allowance once you've passed probation.
  • Health Insurance: Health Insurance after you've passed probation.
  • Life Insurance: Life Insurance Policy.
  • Holiday Allowance: 25 Days Holiday plus bank holidays, accruing up to 30 days based on length of service.
  • Special Days Off: Birthday & Work Anniversary Days Off.
  • Length of Service Gifts: Length of Service Gifts.
  • In-Office Benefits: In-office benefits such as beauty treatments & Yoga.
  • Flexible Bank Holidays: Flexible Bank Holidays.
  • Volunteering Days: Volunteering Days.
  • Free Flu Jabs: Free Flu Jabs.

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