Customer Service Representative

4 weeks ago


Gravesend, Kent, United Kingdom Morrisons Full time

About The Role

We are seeking a friendly and helpful Customer Assistant to join our team in our Online department. As a Customer Assistant, you will be responsible for selecting and packing orders for our Online customers, ensuring they have the best experience possible.

You will work with technology to accept orders, find products in the store, and pack them ready for our customers through our delivery or collection services. You will also be trained across all departments, such as replenishment and service, and will be required to work where the store most needs your support.

In return for your hard work, we will offer you:

  • Fully flexible shift patterns
  • Six weeks holiday (including bank holidays)
  • 15% discount in our supermarkets and convenience stores available from the day you join us
  • Additional 10% discount card for a Friend or Family member
  • Career progression and development opportunities
  • Competitive pension and life assurance
  • Healthcare/Well-being benefits including Aviva Digital GP
  • Morrisons MyPerks with discounts at high street shops, cinemas, and gyms, and lots more
  • Optional Payroll charity donations
  • A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

We want to provide everyone with the opportunity to succeed in their role and career with us. It's one of our main ambitions here at Morrisons, so this could just be the start of your Morrisons journey.

About You

You'll be the kind of person who:

  • Is helpful and friendly
  • Loves going above and beyond for our customers
  • Enjoys being active and working in a fast-paced, varied environment
  • Likes to use your own initiative to help support and resolve customer queries
  • Has the ability to use a range of equipment while maintaining high standards of Health & Safety


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