Client Relationship Manager

4 weeks ago


Banbury, Oxfordshire, United Kingdom Bibby Financial Services Ireland Full time £23,660

Bibby Financial Services Ireland is pleased to announce an opportunity for a dedicated Client Relationship Manager to become part of our dynamic team.

This is a full-time, permanent position offering a competitive salary.

Since our inception, we have been committed to supporting small and medium-sized enterprises (SMEs) and currently assist over 9000 businesses globally. Our mission is to empower businesses, regardless of their size, to flourish in both domestic and international markets.

As a Client Relationship Manager, you will be rewarded for your dedication and contributions with:

  • Comprehensive private healthcare for you and your family
  • A robust company pension scheme
  • A variety of flexible benefits, including gym memberships, technology options, and health assessments
  • Access to an online wellness center
  • Exclusive discounts from numerous businesses
  • 25 days of annual leave, increasing with tenure, with options to buy or sell additional days
  • An Electric Vehicle/Plug-in Hybrid Vehicle (EV/PHEV) scheme

In your role as a Client Relationship Manager, you will operate efficiently in a fast-paced financial setting while adhering to strict deadlines.

Your key responsibilities will include:

  • Ensuring the security and profitability of a portfolio of clients through effective management of accounts receivable
  • Maintaining accurate records of accounts and delinquent clients to ensure high-quality client service
  • Communicating with clients while respecting confidentiality agreements to provide updates on outstanding balances
  • Following up on payment schedules, verifying bank details, and implementing timely follow-up actions
  • Providing comprehensive reports to the Client Relationship Team Leader for prompt decision-making
  • Conducting in-depth analysis of aged debts and prioritizing high-risk accounts for follow-up
  • Delivering exceptional service tailored to client needs while managing risk and identifying opportunities for additional revenue
  • Maintaining regular communication with the Relationship Manager to ensure seamless service delivery

As a successful Client Relationship Manager, you will possess:

  • Experience in customer service
  • A strong awareness of commercial risks
  • Comfort with high-volume communication and phone interactions

If you are interested in joining our team, we encourage you to consider this opportunity. We are committed to supporting you throughout the recruitment process and welcome any requests for adjustments.

Please note that we do not work with recruitment agencies.



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