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Client Support Coordinator

3 months ago

Banbury, Oxfordshire, United Kingdom JM&Co Recruitment Ltd Full time £24,000 - £25,000
Client Support Coordinator Position

Location:
Near Banbury (own transport required)

Working Hours:

Monday to Friday, 37 hours per week. Competitive remuneration package, including income protection, private medical and dental coverage, life insurance, and a contributory pension scheme (up to 8% employer contribution / 6% employee contribution). Additional benefits include on-site parking, employee allotments, on-site pet facilities, complimentary products for staff, and kitchen amenities.


About the Client Support Coordinator Role:

We are looking for a committed and detail-oriented Client Support Coordinator to become a vital part of our client's support team located near Banbury. In this position, you will deliver outstanding client service, ensuring that high standards are consistently achieved. If you excel in a fast-paced environment and are dedicated to providing exceptional client assistance, we encourage you to consider this opportunity.


Key Responsibilities:
  • Manage order processing through electronic communication and phone calls, ensuring precise and timely data entry into the system.
  • Address client inquiries and complaints, ensuring swift and satisfactory resolutions for both the client and the organization.

Skills and Experience Required:
  • Proficient understanding of computer systems, particularly Microsoft Office applications (experience with SAP is a plus).
  • Strong communication skills with a clear and confident telephone demeanor.
  • Familiarity with SAP is advantageous but not mandatory.

If you possess strong client service and administrative experience, but may not meet all the specified criteria for this role, we welcome your application as comprehensive training will be provided.


If you are prepared to embrace a role where you can significantly contribute and enhance your skills, we invite you to explore this opportunity as a Client Support Coordinator with us.