Client Services Specialist in Asset Management

3 weeks ago


Banbury, Oxfordshire, United Kingdom Pertemps Banbury Full time
Position Overview

We are seeking a dedicated individual for a fixed-term contract in our Client Services department, with the potential for a permanent position.

Role Responsibilities

This multifaceted role encompasses both Customer Support and Home Delivery services, providing an excellent opportunity for career advancement.

  • Engage directly with clients to address any inquiries related to customer support, utilizing both phone and electronic communication.
  • Thoroughly investigate client concerns and complaints, ensuring resolution in a timely manner.
  • When necessary, escalate issues to the appropriate Line Manager for further assistance.
Team Support

Assist the Consumer Service Team Leader in achieving key performance indicators (KPIs), managing projects, and supporting various business initiatives related to customer service and home delivery.

Professional Development

This dynamic position offers opportunities for long-term training and professional growth.

While experience with SAP or advanced Excel skills is beneficial, it is not a prerequisite for application.


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