Front Desk Assistant

2 months ago


NewtonleWillows, St. Helens, United Kingdom Vista Road Surgery Full time

Job Summary

We are seeking a highly skilled and experienced Receptionist to join our team at Vista Road Surgery. As a key member of our front desk team, you will be responsible for providing exceptional customer service and administrative support to our patients and staff.

Main Responsibilities

As a Receptionist, you will be responsible for:

  • Providing a warm and welcoming experience for patients and visitors
  • Answering and directing phone calls, and responding to emails in a timely and professional manner
  • Managing patient records and maintaining accurate and up-to-date information
  • Issuing prescription requests and handling other administrative tasks
  • Working collaboratively with our team to ensure seamless day-to-day operations

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Experience working in a fast-paced administrative environment
  • Proficiency in Emis Web and other relevant software
  • Ability to work independently and as part of a team
  • Flexibility and adaptability in a dynamic environment

About Us

Vista Road Surgery is a friendly and supportive practice that values our patients and staff. We are committed to providing high-quality care and service, and we are looking for someone who shares our values and is passionate about delivering exceptional patient care.



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