Part time Front Desk Assistant

4 weeks ago


NewtonleWillows, St. Helens, United Kingdom Vista Road Surgery Full time

Job Summary

Vista Road Surgery is seeking a Part time Receptionist to join our friendly team. The successful candidate will work 30 hours per week, covering various shifts, including Mondays, Tuesdays, Wednesdays, Thursdays, and Fridays.

Main Duties

  • Provide professional and polite telephone manner to patients and visitors.
  • Offer excellent customer service and care navigation skills.
  • Utilize Emis Web clinical system and EPS Electronic Prescriptions.
  • Knowledge of Patch's and Footfall is desirable but not essential.
  • Manage administrative tasks, including scanning documents.

About Us

Vista Road Surgery is a friendly practice consisting of 5 GP Partners, 3 Practice Nurses, 1 HCA, 1 GPA, in-house mental health practitioners, and physiotherapists. We have a Reception team and an Admin team. Experience of working within a GP practice is essential.

Job Responsibilities

The successful candidate will be responsible for Reception duties, using Emis Web and covering the main reception desk. They will answer telephone queries, signpost patients to the correct clinician or service, and issue prescription requests via EPS. Other administrative duties will involve scanning documents when required.

Person Specification

Experience

  • Desirable experience of working within a GP practice is preferred, but training will be provided to the successful candidate.


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