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Part time Front Desk Assistant

1 month ago

NewtonleWillows, St. Helens, United Kingdom Vista Road Surgery Full time

Job Summary

Vista Road Surgery is seeking a skilled and flexible Part time Front Desk Assistant to join our team.

The successful candidate will work 30 hours per week, covering Mondays 8-12, Tuesdays 1-5, and Fridays 1-5. They must be willing to share the cover of sickness and annual leave.

Main Duties

  • Provide professional and polite telephone manner
  • Deliver excellent customer service and care navigation skills
  • Utilize knowledge of Emis Web clinical
  • Manage EPS Electronic Prescriptions
  • Knowledge of Patch's and Footfall is desirable but not essential
  • Operate Docman
  • Work as part of a team and perform administrative tasks

About Us

Vista Road Surgery is a friendly practice consisting of 5 GP Partners, 3 Practice Nurses, 1 HCA, 1 GPA, in-house mental health practitioners, and physiotherapists.

We have a Reception team and an Admin team. Experience of working within a GP practice is essential.

Immediate start is available, but we are happy to wait for the right candidate.

Job Responsibilities

The Part time Front Desk Assistant will be responsible for Reception duties using Emis Web, covering the main reception desk, answering telephone queries, and signposting patients to the correct clinician or service.

They will issue prescription requests via EPS and operate Docman, Patch's, and Footfall.

Other administrative duties will involve scanning documents when required.