Front of House Assistant

4 weeks ago

ChesterleStreet, United Kingdom Bannatyne Full time

**Front of House Assistant**:
Location

Chester-le-Street

Department:
Front of House / Reception

Job type:
Permanent

**Salary**:
£10.42

Job ref:
017628

Published:
about 4 hours ago

Are you passionate about delivering exemplary customer service?

We have a 40 hour, permanent role over 5 days, based at our Chester Le Street Club.

The rate of pay for this role is £10.42/hour for over 21s and NMW for under 21s.

Company benefits include **FREE membership** to our premium Health Clubs and discounted products and services.

**About the Role**

We are currently looking for a Front of House Assistant to complement the existing dynamic and motivated team on reception. As this position is Front of House you will need a good understanding of customer service and an ability to be calm when faced with day to day challenges of a busy reception area. As a Front of House Assistant you are likely to be the first person our members and guests see on arrival at that club and as such you must be able to exhibit a warm and friendly welcome.

As part of our service requirement you will be expected to work shifts that will include evenings and weekends, you may also be required to assist in the cafe bar area during busy periods.

**About You**

We are looking for someone with excellent customer service skills, the ability to stay calm in a pressured situation within a busy department, strong interpersonal skills, good time management and a friendly approachable manner.

Experience within a customer facing role would be desirable.

Confidence on the phone is essential.

**About the Company**

Working for the Bannatyne Group is more than just a job. Here at Bannatyne we are dedicated to well-being and are always seeking energetic, personable people to join our teams. We aim to provide a positive, welcoming and inclusive culture with plenty of team support and growth opportunities.

We offer a great range of Company benefits including FREE membership to our premium Health Clubs and discounted products and services.

Committed to investing in our people, we also offer opportunities for advancement and career progression, providing every employee a platform to be the best they can be.

Rewards & benefits include:

- **FREE membership to our premium Health Clubs**

**50% discount** in our cafe bar (including on-site Starbucks & Grenade products)

**30% discount **on spa treatments and **20% discount** on products

Up to **50% discounted overnight stays** at any of the Bannatyne Hotels

Access to our benefits hub including high street and entertainment saving vouchers Refer a friend incentive scheme

Employee Assistance Programme (Free 24hr personal support service)

If you like to have fun whilst working hard, be part of a high performing team with customer focus and want to enjoy the rewards this brings, click APPLY now

The Bannatyne Group is an Equal Opportunities Employer.

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