Front of House Staff
6 months ago
Job Overview:
We are seeking a friendly and customer-oriented Front End Associate to join our team here at The Lambton Arms Hotel. As a Front End Associate, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. This position requires excellent communication skills and the ability to work in a fast-paced environment.
**Duties**:
- Greet customers as they enter the store and assist with any inquiries
- Process customer transactions accurately and efficiently using the point-of-sale system
- Maintain a clean and organized front end area, including cash registers and checkout lanes
- Bag groceries and assist customers with carrying their purchases to their vehicles, if needed
- Provide information on store policies, promotions, and loyalty programs
- Handle customer complaints or concerns in a professional and timely manner
- Assist with inventory management by restocking shelves and monitoring product availability
- Collaborate with other team members to ensure smooth operations at the front end
**Skills**:
- Previous experience in bartending, food preparation, or hospitality is preferred but not essential as full training will be provided
- Strong customer service skills with a friendly and approachable demeanour
- Knowledge of food safety regulations and practices
- Ability to handle cash transactions accurately and efficiently
- Excellent communication skills, both verbal and written
- Ability to work well in a team environment
- Attention to detail and ability to multitask in a fast-paced setting
We offer competitive pay rates and opportunities for career growth within our organization. If you are passionate about providing exceptional customer service and enjoy working in a dynamic retail environment, we would love to hear from you.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, duties, or skills required.
**Job Type**: Part-time
Pay: £8.60-£11.44 per hour
Expected hours: 10 - 30 per week
**Benefits**:
- Company pension
- Employee discount
- Free parking
Day range:
- Holidays
- Monday to Friday
- Weekend availability
Physical setting:
- Bar
- Pub
- Restaurant
Shift:
- 8 hour shift
- Day shift
- Night shift
**Experience**:
- Hospitality: 1 year (preferred)
- Bartending: 1 year (preferred)
Work Location: In person
Reference ID: OxFOH
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