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Medical Records Coordinator

2 months ago

London, Greater London, United Kingdom Bupa Full time

Job Title: Medical Records Officer

Job Summary:

We are seeking a highly organized and detail-oriented Medical Records Officer to join our team at Cromwell Hospital. As a Medical Records Officer, you will be responsible for maintaining accurate and up-to-date medical records for patients, ensuring compliance with regulatory requirements and hospital policies.

Key Responsibilities:

  • Locate, prepare, and distribute medical records to Outpatients, Admissions, and other departments within the hospital.
  • Retrieve and modify patient details from the hospital computer, file and retrieve all case notes, pathology results, and other relevant documentation.
  • Adhere to and complete procedures relating to the secondary storage, retention, and archiving of medical records on the scanning systems in use within the department.
  • Deal with all telephone calls and enquiries in a courteous, efficient, and professional manner.
  • Maintain patient confidentiality at all times and display an understanding of the implications of the Data Protection Act and the Access to Medical Records Policy for the release of information.
  • Prepare and complete all necessary Medical Record reception duties in O.P.D. and compile daily statistics and maintain departmental registers.

Requirements:

  • Good standard of education and I.T. literacy.
  • Desirable to have experience in a healthcare environment or previous medical records knowledge or similar filing experience.
  • Excellent telephone manner and communication skills.
  • Administration experience.
  • Organisational skills.

Benefits:

As a Medical Records Officer at Bupa, you will receive a range of benefits, including:

  • Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell.
  • Bupa health insurance as a benefit in kind.
  • An enhanced pension plan and life insurance.
  • Annual performance-based bonus.
  • Support with travel costs via a season ticket loan or cycle2work.
  • Various other benefits and online discounts.
  • Free onsite massages as a recognition for your hard work.
  • Opportunity to participate in our annual awards ceremony.

About Bupa:

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do.