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Technical Support Specialist

2 months ago

Middlewich, Cheshire East, United Kingdom Connexa Full time
Job Overview

Connexa is seeking a highly skilled 2nd Line Support Engineer to join their dynamic team. As a key member of the IT support team, you will be responsible for providing exceptional technical support to clients, resolving complex issues, and collaborating with the team to deliver innovative solutions.

About the Company

Connexa is a forward-thinking Managed Service Provider dedicated to delivering exceptional IT support and solutions to a diverse range of clients. Our team is our greatest asset, and we pride ourselves on fostering a collaborative and innovative work environment.

Key Responsibilities
  • Provide technical support to clients via phone, email, or remote access
  • Resolve complex technical issues in a timely and professional manner
  • Collaborate with the team to deliver innovative solutions and improve IT services
  • Stay up-to-date with the latest technology trends and advancements
What We Offer

As a 2nd Line Support Engineer at Connexa, you will have the opportunity to work with a talented team, develop your technical skills, and contribute to the delivery of exceptional IT services. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.