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Estée Lauder Counter Manager

4 weeks ago

London, Greater London, United Kingdom Estée Lauder - Brand Full time
Estée Lauder - Counter Manager - Selbys - 18.75 Hours

Job Summary:

We are seeking a highly motivated and experienced Counter Manager to lead our team of Sales Advisors at Estée Lauder - Selbys. As a key member of our retail team, you will be responsible for driving sales, delivering exceptional customer service, and maintaining a high level of store operations.

About the Role:

This is an exciting opportunity to join a dynamic and innovative brand, where you will have the chance to develop your skills and expertise in a fast-paced retail environment. As a Counter Manager, you will be responsible for:

  • Leading and coaching a team of Sales Advisors to achieve sales and customer service targets
  • Developing and executing in-store events and promotions to drive sales and engagement
  • Maintaining a high level of store operations, including inventory management and cash reconciliation
  • Providing exceptional customer service and building strong relationships with customers
  • Collaborating with the wider retail team to achieve business objectives

What We Offer:

As a Counter Manager at Estée Lauder, you will have access to a range of benefits and opportunities, including:

  • Competitive industry salary and commission scheme eligibility
  • Annual leave and family leave
  • Product discount and staff product concession monthly credit spend allowance
  • Mental health wellbeing initiatives and employee assistance programme
  • Benefits platform with exclusive discounts and offers
  • Extensive training and development opportunities

Requirements:

To be successful in this role, you will need:

  • Proven retail management experience, preferably within beauty or a fast-paced retail environment
  • Experience setting sales and customer service targets, sales analysis, and staff scheduling
  • Previous retail operations experience, including inventory and facilities management, and cash reconciliation
  • Proven track record of leading, coaching, and developing a team to succeed
  • Experience of creating and executing in-store events
  • Flexible availability across days and hours
  • Proficient in Microsoft office
  • Proof of right to live and work in the country

Equal Opportunities Employer:

Estée Lauder Companies is an equal opportunities employer, committed to diversity and inclusion. We welcome applications from suitably qualified and eligible candidates, regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.