Senior PMO Lead

4 weeks ago

Cheltenham, Gloucestershire, United Kingdom Capita Full time
Job Description

About the Role

We are seeking a highly skilled Senior PMO Analyst to join our team at Capita Regulated Services. As a Senior PMO Analyst, you will play a key role in ensuring the effective delivery of projects and programs across our organization.

Key Responsibilities

  • Support the PMO Manager in ensuring the required level of PMO governance and control is applied to the Account you are assigned to in alignment with Capita's best practice framework.
  • Maintain a forecast of supply and demand across the Account/Portfolios, which will include Project and Work Order requests. You will also support capacity planning of delivery teams and 3rd Parties, tracking resource utilization vs. allocation.
  • Process project finances at project and Work Order Level, analyze variances against forecast v actuals and ensure financial cover is maintained.
  • Manage Work Order processes, including ensuring accurate estimates of the required costs, timescales, deliverables, and assumptions are produced by the relevant business area.
  • Ongoing management and monitoring of Risks, Assumptions, Issues, Dependencies (RAID) and lessons learned logs for your allocated Account via regular engagement.
  • Produce weekly status reports for management meetings and MI and reporting packs for executive board management meetings to facilitate fact-based decision making.
  • Own the Quality Assurance of all Work Order products for your Account and ensure rigour is applied in meeting the client's requirements.
  • Proactively embed best practice PMO service, system, processes, tools, and templates into assigned programmes and accounts.
  • Work as part of the PMO team to deliver high-level customer services to the Stakeholders by providing support, challenge, and skills development.
  • Provide cover for the PMO Manager for day-to-day PMO management activities as required.
  • Mentor and provide guidance to PMO Analysts.

Requirements

  • Excellent previous experience in a Senior PMO Analyst role, ideally within the Financial Services sector.
  • As this is a senior role in the team, we require an individual who is a real 'self-starter', who can take control of their own workloads, and take complete ownership of their processes and services.
  • Demonstrable stakeholder management skills, as well as a strong and clear communicator, with excellent people skills.
  • Proven resource management skills, as well as strong experience in governance, project cycles, and business processes improvement.
  • Previous experience of using Power BI, Power Queries, and MS Excel.

What We Offer

In this role, you will be given fantastic training and development for your career. You will also be given the following:

  • A competitive starting salary, dependent on experience.
  • Company matched pension, life assurance, a cycle-to-work scheme, 15 weeks' fully paid maternity, adoption, and shared parental leave...and plenty more.
  • 23 days' holiday (rising to 27) with the opportunity to buy extra leave.
  • Voluntary benefits designed to suit your lifestyle – from discounts on retail and socializing, to health & wellbeing, travel, and technology.

About Capita Regulated Services

Capita Regulated Services is a leading provider of regulatory services to the financial services sector. We are committed to delivering high-quality services to our clients and are seeking a talented individual to join our team.

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