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Experienced Leisure Operations Leader
2 months ago
Position Overview:
We are seeking a dedicated and enthusiastic Senior Leisure Professional to become a vital part of our Leisure team at Mosaic Spa & Health Clubs.
Opportunity:
This role presents an excellent chance for an individual eager to advance into a supervisory position within the health club sector, ready to embrace increased operational responsibilities.
Training and Development:
The successful applicant will receive comprehensive training to prepare for the Duty Manager role as opportunities arise.
Key Attributes:
A successful Senior Leisure Professional will thrive in a people-oriented environment, demonstrating exceptional customer service standards and a proactive, positive approach to their work.
Impact:
You will play a crucial role in enhancing the experience of our guests and members, providing a welcoming atmosphere and motivating gym users.
Leadership:
As you grow into your role, you will be expected to serve as a positive role model for the staff, inspiring and guiding them in their daily responsibilities.
Commitment to Excellence:
You will be dedicated to maintaining the highest standards of cleanliness, safety, and maintenance, leading by example throughout the leisure facility.
Responsibilities:
As a Senior Leisure Professional / Duty Manager, your duties will include:
1. Assisting in the daily operations of the health club, including opening and closing procedures;
2. Performing reception tasks such as handling membership inquiries and processing sign-ups;
3. Welcoming members and guests;
4. Supporting the Club Manager in achieving sales and retention goals;
5. Developing and reviewing fitness programs;
6. Lifeguarding duties;
7. Motivating and organizing the staff team during shifts;
8. Ensuring cleanliness and maintenance standards are upheld;
9. Conducting pool and spa water testing and managing chemical adjustments as necessary;
10. Performing pool plant maintenance;
11. Creating a friendly, enjoyable, and safe environment for all members, guests, and colleagues.
Essential Skills and Qualities:
- Outstanding customer service abilities
- Effective communication skills
- Team-oriented mindset
- Proficient swimming capabilities
Note: A swim test will be conducted as part of the selection process.
Qualifications:
While having current Pool Lifeguard, First Aid, and Pool Plant certifications is advantageous, we offer full training and support to help the right candidate obtain these qualifications.
Work Schedule:
This is a full-time position (32 / 40 hours per week) with flexible scheduling across a 7-day shift pattern, including evenings and weekends.
Compensation and Benefits:
In addition to a competitive salary, you will have opportunities to increase your earnings through our membership commission and bonus programs. Additional benefits include free parking, complimentary health club membership, and group discounts on spa services.
Our Philosophy:
At Mosaic Spa & Health Clubs, we believe our greatest asset is our team. We are eager to connect with individuals who share our commitment to delivering exceptional service and maintaining high standards of customer care.
Career Advancement:
If you are driven to progress in your career and ready to take on more responsibilities, we would love to hear from you.
