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CCTV Operations Specialist

2 months ago

Frimley, Surrey, United Kingdom GREEN FOLK LIMITED Full time

**Job Summary**

Green Folk Limited is seeking a highly skilled CCTV Operator to join our Response Centre team. As a CCTV Operator, you will be responsible for the efficient running of a portfolio of sites, working closely with teammates in the response centre, mobile response, static officers, and patrol officers.

**Key Responsibilities**

  • Manage all incoming alarm activation requests, ensuring timely and effective resolution.
  • Monitor and respond to CCTV activations, including Arlo activations, to maintain site security.
  • Respond to technical client alarm activations, ensuring adherence to established protocols.
  • Monitor and respond to missed check calls and late book-ons via Parim, ensuring seamless site operations.
  • Provide general support to all areas of the business, including technical queries and site-related issues.
  • Monitor the office CCTV system and respond to incidents as required, ensuring site security and integrity.
  • Ensure a comprehensive daily handover of previous shift activities to relevant personnel.

**Benefits**

  • 20 days holiday per year, plus an extra day for your birthday.
  • A team member of the quarter bonus of £250 for the winner.
  • A discretionary, performance-related bonus.
  • Regular team-building events.
  • An annual summer BBQ for the whole team.
  • An onsite physio and wellbeing consultant.
  • An Employee Assistance Programme.