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Director of Operations
2 months ago
We are seeking a seasoned professional to join our team as a Director of Operations - Higher Education at Aramark UK. This is an exciting opportunity to lead our operations in the higher education sector, driving success and growth through innovation, service improvement, and delivery.
About the Role
- Lead a portfolio of complex operations in the higher education sector, driving commercial performance and building a strong culture of innovation and service improvement.
- Work closely with the Regional Operations Director to develop and implement business plans, ensuring prompt resolution of commercial or client issues.
- Develop and maintain operational contingency and recovery plans to ensure seamless delivery of service.
- Accept personal ownership and accountability for all areas of regulatory and statutory compliance within the region.
- Implement and deliver effective business plans to ensure delivery of agreed budget and commercial obligations.
- Prepare and present region business reviews on a monthly basis to the Sector Director.
- Develop collaborative Senior Client Relationships within the Region, to ensure alignment to client strategy, satisfaction levels, and opportunities.
Requirements
- Operating at Senior Operational or Operations Director level or equivalent in contract catering or hospitality environment.
- High volume, multi-site regional experience including Higher Education.
- Positive and collaborative attitude towards working as a team to achieve shared goals.
- Excellent business acumen with a proven track record of managing commercial business underpinned with strong negotiation skills.
- Ability to define priorities and work flexibly and effectively under pressure to meet deadlines.
- Strong influencer and stakeholder management experience, with the ability to manage internal & external stakeholder relationships.
- Ability to lead and motivate a team to success whilst managing and supporting change.
- Effective communication skills; oral and written, with ability to produce comprehensive reports & strategic business plans.
- Solves problems and actively seeks solid and sustainable solutions.
- Working knowledge of Microsoft Office packages.
What We Offer
- Competitive salary, company car, and bonus.
- Home-based role with regular travel across the south.
- Private healthcare.
- Generous annual leave that increases in line with service, with the opportunity to buy extra.
- Defined contribution pension scheme and life assurance benefits.
- Access to an employee benefit scheme that offers discounts across hundreds of retail and leisure providers.
- Employee Assistance Programme and in-house Mental Health Champions.
- FOOD A plethora of opportunities to attend in-house events and try out the culinary genius of our teams.
