Clinical Administration Coordinator

3 days ago


Dewsbury, Kirklees, United Kingdom The Mid Yorkshire Teaching NHS Trust Full time

About the Role

We are seeking a highly organized and detail-oriented Clinical Administration Coordinator to join our team at The Mid Yorkshire Teaching NHS Trust. As a key member of our administration team, you will be responsible for providing exceptional patient care and administrative support to our oncology and palliative care services.

Key Responsibilities

  • Liaise with clinicians and clinical administration teams to ensure accurate recording of patient pathways.
  • Provide an outpatient and day case booking service using patient target lists and agreed processes to ensure effective use of clinic and day unit capacity.
  • Monitor waiting lists to ensure patients are appointed in line with clinical instruction, national and local waiting times.
  • Ensure accurate administrative actions for clinic outcomes, including recording of Referral to Treatment codes.
  • Provide a professional, sensitive, and courteous central call service for appointment and pathway enquiries.
  • Input patient activity on Patient Administration System, including booking, amending, and cancelling appointments.
  • Communicate with patients, visitors, and carers regarding appointments and waiting times.

Requirements

  • Good general education to include CSE or GCSE in English Language and Maths (A-C or 4-9 grade) or equivalent/experience.
  • IT skills qualifications; CLAIT or ECDL computer course.
  • NVQ 3 in Business Administration or equivalent experience.
  • Experience of working with multiple computer software programmes, including Microsoft Office and Customer Relationship Management systems.
  • Excellent communication skills to overcome barriers of understanding.
  • Ability to work under pressure and to strict deadlines.

Working with Us

We are committed to providing a positive and supportive work environment that values diversity and inclusion. We are an equal opportunities employer and welcome applications from all qualified candidates.

How to Apply

If you are a motivated and organized individual who is passionate about providing exceptional patient care, please submit your application, including your CV and a covering letter, to [insert contact information].



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