Administrative Support Officer

4 weeks ago

Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time

Job Overview

An exciting opportunity has emerged within the Nottingham University Hospitals NHS Trust for an Administrative Support Officer. We are looking for motivated and skilled individuals to deliver administrative and reception assistance for our dynamic breast screening unit.

The role will involve working up to hours per week across three days. Responsibilities will be carried out at designated facilities.

Key Responsibilities

The position requires collaboration within a team to accomplish daily tasks and general responsibilities, which include preparing clinics, scheduling and modifying appointments, maintaining filing systems, and managing phone communications.

Additionally, the role entails providing coverage for the reception area at various locations.

Strong communication abilities and the capacity to prioritize tasks in response to shifting demands are essential. The ability to work independently is also crucial.

It is important to review the complete job description and person specification documents associated with this position.

About Our Organization

As one of the largest employers in the region, we play a vital role in promoting the health and wellbeing of our community. Our organization is at the forefront of research, education, and innovation.

Join our dedicated team at Nottingham University Hospitals NHS Trust, where we value diversity and welcome fresh perspectives to enhance our service delivery. We offer numerous opportunities for personal and professional growth, aiming to transform your role into a fulfilling career.

We particularly encourage applications from individuals who identify as part of Black, Asian, and Minority Ethnic communities, or those with disabilities, as we strive for improved representation within our workforce.

Job Duties

The ideal candidate should possess computer proficiency, experience with electronic communication tools, and confidence in face-to-face interactions with patients and visitors. They will serve as a primary contact for patients and act as a resource for staff and visitors. Familiarity with hospital systems is advantageous, although training will be provided.

Qualifications and Experience

Essential

  • Minimum GCSE level education in mathematics and English, Grade C or above
  • NVQ Level 2 in Business Administration/Reception or equivalent experience

Experience

Essential

  • General office experience, including reception duties

Desirable

  • Understanding of the Breast Screening service
  • Experience in a breast screening or similar environment

Communication and Interpersonal Skills

Essential

  • Ability to exchange information with patients and staff regarding appointments and general inquiries

Organizational Skills

Essential

  • Capability to plan and organize routine tasks effectively

Physical Requirements

Essential

  • Ability to retrieve files from shelving using appropriate equipment

Additional Requirements

Essential

  • Must be able to travel between various locations as required
  • Flexibility with start and finish times when covering reception duties

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