Administrative Support Specialist
3 weeks ago
Company Overview:
Relocruitment is a prominent player in the removals sector, dedicated to providing exceptional service and fostering a collaborative work environment.
Position Summary:
We are currently seeking an Operations Assistant to enhance our dynamic team. This role is crucial for maintaining the efficiency of our operations and requires a proactive and adaptable individual.
Key Responsibilities:
As an Operations Assistant, your primary duties will include:
- Serving as a liaison for both internal and external parties through various communication channels.
- Providing timely assistance with inquiries and updating the Operations Manager as needed.
- Managing email correspondence promptly and effectively.
- Compiling damage reports following company protocols.
- Supporting the European Controller in their operational tasks.
- Keeping precise daily attendance records and assisting in monitoring employee absences.
- Coordinating orders for necessary equipment.
- Arranging accommodations and financial provisions for field teams.
- Building and maintaining strong relationships with subcontractors.
- Assisting in the closure of removal files and directing them to the appropriate departments.
- Conducting debrief sessions with crews upon their return.
- Generating job sheets and related documentation for operational teams.
- Allocating daily tasks for road and warehouse teams.
- Responding to requests for information and support from colleagues across various departments.
- Collaborating with other teams to address queries efficiently.
- Working alongside the Operations Manager to develop and uphold departmental standard operating procedures.
- Providing administrative support for ad hoc tasks as required.
- Offering suggestions for process improvements to the Operations Manager.
- Covering for colleagues during absences.
Employee Benefits:
We offer a comprehensive benefits package that includes:
- Complimentary gym membership at a location of your choice.
- NEST workplace pension scheme.
- Cycle-to-work program.
- Discretionary biannual bonus based on company and individual performance.
- Commitment to professional development through our in-house Learning & Development team.
- Employee Assistance Programme for support.
- Onsite parking facilities.
Our vacation policy includes 20 days of annual leave plus bank holidays, increasing to 25 days after two years of continuous service.
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