People and Experience Leader

1 week ago


Ellesmere Port, Cheshire, United Kingdom Mulberry England Full time
About the Role

We are seeking an experienced leader to join our team as a People and Experience Leader. As a key member of our retail store team, you will be responsible for creating a high-performing team environment where diversity is valued and every individual feels a sense of belonging.

Key Responsibilities
  • Support the creation of a culture that embraces feedback, praise, and coaching to drive creativity and collaboration.
  • Nurture a welcoming and fun environment for customers and team members.
  • Develop and maintain key customer relationships using in-store CRM tools.
  • Drive business growth through collaboration and building key relationships.
  • Lead and deliver operational excellence, demonstrating respect for people, product, and the environment.
  • Contribute to reducing Mulberry's carbon footprint and promoting a greener, more sustainable future.
  • Promote equity, empathy, and understanding within internal and external communities.
Requirements
  • Experience as a leader in luxury fashion or a related field.
  • Ability to inspire and engage team members.
  • Agility, perceptiveness, and a passion for fashion.
What We Offer
  • Competitive basic salary and bonus.
  • Product allowance and staff discount.
  • Extra day off for your birthday.
  • Pension contributions and life assurance.
  • Training and development opportunities, including LinkedIn Learning.
  • Two community days per year.


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