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People and Experience Leader

2 months ago

Ellesmere Port, Cheshire, United Kingdom Mulberry England Full time
About the Role

We are seeking an experienced leader to join our team as a People and Experience Leader. As a key member of our retail store team, you will be responsible for creating a high-performing team environment where diversity is valued and every individual feels a sense of belonging.

Key Responsibilities
  • Support the creation of a culture that embraces feedback, praise, and coaching to drive creativity and collaboration.
  • Nurture a welcoming and fun environment for customers and team members.
  • Develop and maintain key customer relationships using in-store CRM tools.
  • Drive business growth through collaboration and building key relationships.
  • Lead and deliver operational excellence, demonstrating respect and consideration for people, product, and the environment.
Requirements
  • Experience as a leader in a luxury fashion environment (preferably).
  • Ability to inspire, engage, and motivate team members.
  • Strong analytical skills to maximize trading opportunities.
  • Commitment to driving business growth and reducing Mulberry's carbon footprint.
What We Offer
  • Competitive basic salary and bonus.
  • Product allowance and staff discount.
  • Extra day off for your birthday.
  • Pension contributions and life assurance.
  • Training and development opportunities, including LinkedIn Learning.